Communication Training for Local Area Coordinators – East Hume Regional Communication Service

Latrobe Community Health is working with local communities to ensure it is welcoming and inclusive for people with disabilities.

It partnered with the East Hume Regional Communication Service to improve its communication access.

Latrobe Community Health is the Region’s NDIS Local Area Coordinator organisation.

Local Area Coordinators are responsible for linking individuals to the National Disability Insurance Scheme and providing information and support in the community.

East Hume Regional Communication Service delivered training in two sessions at Wodonga and Wangaratta. Twenty seven Local Area Coordinators from across three sites (Benalla, Wangaratta and Wodonga) attended.Group of people attending onsite training

The training sessions increased awareness of the impact of a communication disability on an individual’s ability to be involved in decision making about their life, and how communication partners can provide meaningful support.

Wodonga team attending via video link up

Attendees participated enthusiastically in the communication training activities and enjoyed the sessions. Comments included:  “Extremely relevant to what we do.”; “Great information, engaging presentation.”; “I have done this type of training a number of times but never tire of the content and always learn something”; “Very positive and caring …presenter”

As a result of the success of this training, EHRCS has also been able to provide training for Murray Primary Health Network, and Partners in Recovery (who provide support for people with severe mental health issues).

East Hume Regional Communication Service is continuing to build the partnerships with providers of NDIS services in the North East region.