Maintaining Communication Access at CoGB
City of Greater Bendigo has met the Standards to be awarded the Communication Access Symbol at their three main Service Centres in Bendigo and Heathcote. Their front doors now sport the Symbol.
So what next?
To continue to meet the Standards, City of Greater Bendigo will complete self assessments prior to another external assessment by Scope in 3 years.
In order to keep up the good work, City of Greater Bendigo has an identified Communication Access Champion (as part of her current work). She makes sure:
- new staff complete CAN’s Communication Access E-learning package as part of their induction process
- staff and customers regularly review communication aids and the aids are updated
- documents for customers are in accessible formats
- signage is clear
- customers are asked for feedback on how communication accessible they find City of Greater Bendigo’s service desks
- the Regional Communication Service provides more training for staff as needed
Well done, City of Greater Bendigo!
PS Did you know that the Inclusive Towns project, funded through an NDIS Information, Linkages and Capacity Building National Readiness Grant, has been extended? On 1 August we heard that half a million dollars had been allocated to the new “Champions for Change” program across Mount Alexander, City of Greater Bendigo, and Loddon shires to promote employment of people with disabilities to local businesses.